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Family at Home

LENDERS

To contact our friendly customer service with any Lender Connection or loan origination questions, please send us an email or call us using the information provided below. Our hours of operation are Monday - Friday 9:00 AM - 6:00 PM Central Time. We are closed on certain holidays. Visit our training page for answers to commonly asked questions.

CONTACT INFORMATION

EMAIL

[email protected]

TOLL FREE PHONE NUMBER

1-855-505-4700

ADDRESS INFORMATION

CORRESPONDENCE ADDRESS

PO BOX 7899
BOISE, ID 83707-1899

SEND ORIGINAL NOTE AND TRAILING DOCUMENTS TO

565 W MYRTLE ST
BOISE ID 83702

BORROWERS CAN MAIL PAYMENTS TO

PO BOX 7541
BOISE, ID 83707-1899

PHYSICAL ADDRESS

565 W MYRTLE ST
BOISE ID 83702

IOWA FINANCE AUTHORITY

Pre purchase and compliance approval questions please use the following contact information.

1963 Bell Avenue, Suite 200
DES MOINES, IOWA 50315

LOCAL 515.452.0400
TOLL FREE 800.432.7230

[email protected]